Tag Archives: 911

Is there such a thing as too much overtime? That is a question being asked of Washington DC officials after a series of local news reports that continue to highlight systemic operational failures in the Office of Unified Communications,  the department tasked with handlining 1.8 million 911 calls per year in our nation’s capitol. According to NBC 4, close to ...

Fire Communication Operators that work for the Anne Arundel County Fire Department have opted to move to a 24-hour work shift. Previously, county fire operators worked a combination of 10-hour day shifts followed by 14-hour night shifts. The new 24-hour work shift model will require 24 hours on-duty and will be followed by 72 hours off-duty. Both the previous “10’s ...